Google NewsAmazon axes more than 100 customer service managers  FortuneWhen the customer is not always right  Financial TimesNTTA customer service, Tarrant County district clerk spar over mistaken charge  The Dallas Morning NewsVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceParloa, a conversational AI platform for customer service, raises $66M  TechCrunchSenate passes bill improving air safety and service for travelers, a day before FAA law expires  The Associated PressHow did customer service get so bad?  Financial TimesCherokee Indian Hospital Authority opens new PRC Customer Service Desk  Cherokee One FeatherIG Recommends Further Steps to Improve Customer Service at IRS  FEDweek


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